Freedom to do the things that matter Automate routine operational tasks with Vouch's guest experience platform to focus on guest interactions that impress. Capacity Management Made Easy Prevent crowding and manage facilities usage with Vouch's self-service booking system. Get More Done
in Less Time
Read about how we've changed the operations landscape for hotels on board the Vouch revolution!



Guest Experience Platform

Improve Productivity. Increase Revenue. Enhance Guest Satisfaction.

Learn how you can achieve these and more by integrating your operations with Vouch.

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Mobile Check-In

Enable guests the convenience of check-in from the moment they confirm their online booking to their arrival your hotel’s doorstep. The 3-step process can be easily completed in under three minutes from the comfort of a guest’s mobile phone. Get in touch to learn more about the latest innovation rocking the hospitality industry!
Vouch Mobile Check-in module on Guest Experience Platform, allowing guests to check-in at pre-stay before arriving at hotel on their mobile phones
Vouch Digital Concierge module on Guest Experience Platform, giving instant answers to frequently asked questions FAQs

Digital Concierge

Never leave your guests in the dark again with the Vouch! Accessible 24/7, our digital concierge instantly and automatically responds to frequent guest queries – without them needing to visit the concierge counter or ring up the call centre.

Room Requests

Allow your guests to request amenities and housekeeping items straight from their mobile phones while improving guest service standards. With Vouch, missed housekeeping calls are a thing of the past.
Vouch Room Request module on Guest Experience Platform, allowing guests to ask for housekeeping items, loans and requests on mobile phones
Vouch Facilities Booking module on Guest Experience Platform, allowing guests to book facilities swimming pook gym spa and book appointment on mobile phones

Facilities Booking

Maintain stipulated occupancy limits hassle-free by automating facilities usage management and allowing guests to pre-book their timeslots for amenities such as gyms and swimming pools.

Contactless Dining

Generate additional revenue by promoting room service offerings through our guest experience platform. Our digital menus allow in-room guests to bypass the call centre, and send error-free orders directly to the kitchen.
Vouch Contactless Dining module on Guest Experience Platform, allowing guests to browse room service restaurant menu and place F&B orders on mobile phones
Vouch Revenue Generation module on Guest Experience Platform, allowing upsell for hotel to increase sale revenue over mobile phone

Rev Booster

Make your offerings known and encourage your guests to fully immerse in the experience curated for them. Automate upselling with Rev Booster at timely opportunities to capture sales in a seamless, natural approach.

Easy Integration

Vouch can integrate seamlessly with your existing systems to enhance operational efficiency and streamline workflows, allowing you to focus on the important guest experiences that truly matters.

Client Testimonials


Vouch Digital Concierge Benefits Appless High Usage

App-less Interface

With no app to download, the web-based guest experience platform is easily accessible, resulting in high usage rates.

Vouch Digital Concierge Benefits Increase Revenue

Increase Revenue

Communicate directly with your guests through our platform to influence spending during their stay.

Vouch Digital Concierge Benefits High Efficiency

Supercharge Efficiency

Streamline low-impact guest interactions, freeing up manpower to focus on high-value activities.

Vouch Digital Concierge Benefits Integrated System

Seamless Integration

Integrate systems such as HotSOS and FCS and manage all your data in one place.

Vouch Digital Concierge Benefits Multiple Languages

Multi-language Capability

Break the language barrier and communicate seamlessly with non-English speaking guests.

Vouch Digital Concierge Benefits Data Analytics

Insightful Analytics

Learn more about guest behaviors and make data-driven decisions for more efficient operations.

Real Results


online queries automatically answered


drop in
front desk load


reduction in call
centre volume

Real Results


of online queries automatically answered


drop in
front desk load


reduction in call
centre volume

Why Vouch

Vouch Low infrastructure cost
Low infrastructure cost

No additional hardware required from hotels.

Vouch Fast Deployment
Fast deployment

Deploy our system in as little as 3 days.

Vouch High Usage Appless Platform
App-less Platform

High guest usage and satisfaction rates.

Vouch Multi-Service Vendor Partner
Multi-Service Vendor

Complete digital solution for all guest touch points.

Vouch Modular Services
Modular Services

Sign up only for the services you need.

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