This platform enables complete back-end control on how your hotel upsells rooms and cross-sells services for every guest in advance.
Guest receives an automated email 3 days before arrival
Guest answers quick questionnaire regarding dietary restrictions and stay purposes
Guest enters Bespoke to browse recommendations that are highly targeted to the specific guest segment.
Guest adds items to cart and makes payment directly on platform.
An instant email confirmation is sent immediately to guest.
Guest receives an automated email 3 days before arrival
Guest answers quick questionnaire regarding dietary restrictions and stay purposes
Guest enters Bespoke to browse recommendations that are highly targeted to the specific guest segment.
Guest adds items to cart and makes payment directly on platform.
An instant email confirmation is sent immediately to guest.
A survey done on Bespoke by Vouch showed that 77% of users felt appreciated when they received a pre-arrival email asking their preferences and giving them recommendations to further improve their stay experience. Hotels can obtain important guest information like dietary restrictions, stay purposes and arrival timings through Bespoke by Vouch for a better understanding of each guest and how to best serve them.
A survey done on Bespoke by Vouch showed that 77% of users felt appreciated when they received a pre-arrival email asking their preferences and giving them recommendations to further improve their stay experience. Hotels can obtain important guest information like dietary restrictions, stay purposes and arrival timings through Bespoke by Vouch for a better understanding of each guest and how to best serve them.
The backend management portal of Bespoke by Vouch is optimised for maximum convenience when updating offerings and room rates. This is created to give hotels the flexibility and control to implement their strategies on pricing and availability in times of fluctuating demand.
The backend management portal of Bespoke by Vouch is optimised for maximum convenience when updating offerings and room rates. This is created to give hotels the flexibility and control to implement their strategies on pricing and availability in times of fluctuating demand.
Integrated with Opera PMS and Infor HMS, automated emails are sent to arriving guests without the need for manual handling. All guest information and purchased deals through Bespoke by Vouch are recorded directly and seamlessly on the PMS for your operation’s execution.
Integrated with Opera PMS and Infor HMS, automated emails are sent to arriving guests without the need for manual handling. All guest information and purchased deals through Bespoke by Vouch are recorded directly and seamlessly on the PMS for your operation’s execution.
One platform that combines pre-arrival engagement with upselling for hotels
Guest communications are streamlined without having to receive multiple emails
Activate revenue strategy with full control over pricing and availability
Upsells are efficiently targeted to pre-set guest segments to ensure optimised selling and better conversion rates
Purchases are confirmed instantly with automated email acknowledgement to guest