Facilities Booking
Hotel Facilities Management Made Easy
Avoid disappointed and frustrated guests by giving them self-serviced access to make bookings for facilities before and during their hotel stay. Vouch’s Facilities Booking system allows your hotel complete back-end control on a single platform. Our Facilities Booking system is adopted by many reputable hospitality brands including Andaz Singapore, Grant Hyatt Singapore, and more.
Our Clients:
Mapping the Vouch Guest Journey
Benefits
Increased Productivity
Crowd control without staffing deployment at the facilities.
Easily Accessible
Book facility slots conveniently via Facebook or our intuitive facility booking system using mobile phones.
Manage all Bookings in One Place
Flexibility to make amendments and oversee all transactions on the booking calendar for each facility on a unified platform.
Control capacity and usage times
Create conducive facilities by defining the length of use per booking and the number of guests per time slot.
"Vouch has been an amazing partner throughout our journey in reopening the business, after a short hiatus. The team has been quick in taking action in this new normal, and have worked hand-in-hand with our team to launch great new functionalities that not only help us to serve our customers better, but also brought Andaz Singapore into the future of hospitality."
Commonly Asked Questions
Facilities Booking
Vouch allows only one booking, per facility, per day, made on each device. This reduces the chance of overstaying and enables more guests to enjoy their stay and use your facilities without being in a crowd.
Similar to our Digital Concierge and Contactless Dining modules, you will have an admin account to the back-end platform for hotel facilities management. The dashboard will contain overall figures and details of each booking for the team’s access.
Once the booking is made, your guests will be able to retrieve their booking records and delete those they wish to miss. If they would like to create a new booking, they can recreate one in less than a minute!