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Hotel Operations Management Ecosystem (HOME)
Hitting a HOME Run in Operations
Introducing Vouch’s Hotel Operations Management Ecosystem (HOME).
The easier and more efficient way to streamline all guest requests and orders into a seamless, intuitive back-end management system.
Guest Platform Meets Supercharged Efficiency
Vouch’s award-winning Guest Experience Platform turns it up with a brand new back-end management extension to help hotels achieve new heights in productivity, while giving guests the best hotel experience in this modern world of travel.
With Hotel Operations Management Ecosystem (HOME), tasks are digitalised, assignments are instant, and insights are available in comprehensive dashboards for supervisors in real-time.
Guest Platform Meets Super-charged Efficiency
Vouch’s award-winning Guest Experience Platform turns it up with a brand new back-end management extension to help hotels achieve new heights in productivity, while giving guests the best hotel experience in this modern world of travel.
With Hotel Operations Management Ecosystem (HOME), tasks are digitalised, assignments are instant, and insights are available in comprehensive dashboards for supervisors in real-time.
Vouch’s Guest Experience Platform Powering Over
0
Hotel Rooms Worldwide
The Solution You’ve Been Waiting For
HOME is the resulting product of long-term collaboration with piloting hotels and interviews with knowledgeable industry experts. Built to address persisting challenges faced daily by operations, HOME features new functionalities absent in legacy systems and a seamless digitalised workflow management for operation teams across the entire hotel.
The best part? HOME is priced to be accessible for hotels of all size and geography.
The Solution You’ve Been Waiting For
HOME is the resulting product of long-term collaboration with piloting hotels and interviews with knowledgeable industry experts. Built to address persisting challenges faced daily by operations, HOME features new functionalities absent in legacy systems and a seamless digitalised workflow management for operation teams across the entire hotel.
The best part? HOME is priced to be accessible for hotels of all size and geography.
Achieve More Productivity with Less Cost
Maximise efficiency by letting HOME automate the coordination and workflow of your hotel’s operations. Roaming employees are kept updated on incoming tasks on their mobile phones and supervisors get full transparency on every activity status to ensure no task is left undone. With HOME, hotels can continue delivering excellent service with a lean team while saving money.
Achieve More Productivity with Less Cost
Maximise efficiency by letting HOME automate the coordination and workflow of your hotel’s operations. Roaming employees are kept updated on incoming tasks on their mobile phones and supervisors get full transparency on every activity status to ensure no task is left undone. With HOME, hotels can continue delivering excellent service with a lean team while saving money.
Give Guests a Choice and Hotels a Break
With a direct channel of communication between guest and hotel, you can now enable guest customisations that are mutually beneficial. For example, HOME has a built-in function that allows guests to choose their desired level of daily room cleaning service. This is greatly advantageous for hotels for two reasons: 1. Hotels no longer need to default to full room make up daily which reduces workload for the Housekeeping department, 2. Hotels can advance on their environmental commitments with reduced laundry needs on towels and linen. For guests, this empowers them with the choice to implement personal sustainable preferences during their stays.
Give Guests a Choice and Hotels a Break
With a direct channel of communication between guest and hotel, you can now enable guest customisations that are mutually beneficial. For example, HOME has a built-in function that allows guests to choose their desired level of daily room cleaning service. This is greatly advantageous for hotels for two reasons: 1. Hotels no longer need to default to full room make up daily which reduces workload for the Housekeeping department, 2. Hotels can advance on their environmental commitments with reduced laundry needs on towels and linens. For guests, this empowers them with the choice to implement personal sustainable preferences during their stays.
Key features of HOME
All-in-One Holistic Solution
Front-to-back, end-to-end seamless solution for hotels of all sizes.
Low Infrastructure Costs
No hardware investment is required.
No Hidden Fees
Transparent pricing with unlimited internal users for each hotel account.
Closer Connection to Guests
New digital channel to communicate directly with your in-house guests.
Efficient Service Delivery With Lean Workforce
Streamlined work processes benefitting both hotel and guest.
How it Works
Receives automated email
Guest receives an automated email 3 days before arrival
Answers questionnaire
Guest answers quick questionnaire regarding dietary restrictions and stay purposes
Enter Bespoke by Vouch
Guest enters Bespoke to browse recommendations that are highly targeted to the specific guest segment.
Makes payment
Guest adds items to cart and makes payment directly on platform.
Instant confirmation
An instant email confirmation is sent immediately to guest.
Scenarios for HOME
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Nonstop Updates
We strive to innovate when it comes to functionality. Our mission is to be the best, come and join the ride.
Advanced Tools
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24/7 Dedicated Support
Each and every one of our customers receives personalised assistance from our dedicated support team.
Built by Hoteliers for Hoteliers
Get a deeper understanding of Vouch’s Hotel Operations Management Ecosystem (HOME) and how your hotel will greatly benefit from implementing this full transformation.
Schedule a tailored consultation to start.