Mobile Check-In

Safe and Contactless Check-in in under 3 Minutes

Allow your guests fast and simple self check-in, done entirely through their mobile phones prior to arrival. No more waiting lines at check-in/out hours, only exceptional reception from the start of their stay. 
Vouch Mobile Check in and Out

How it Works

Vouch Mobile Check-in_Registration

1. Guest Registration

Guest receives an email with a check-in link for registration. Information from this stage is automatically recorded onto the Hotel’s PMS.

2. Card Pre-Authorisation

Guests inputs credit card details for pre-authorisation. Both registration and credit card pre-authorisation can be completed any time prior to arrival in the hotel.

Vouch_Mobile Check-in_Identityverification

3. Identity Verification

Guest verifies physical presence by connecting to hotel Wi-Fi, followed by facial recognition through liveness detection technology on their phones. Check-in is complete!

Mobile Check-in Guest User Journey

Automation that Streamlines Operations

Vouch Mobile Check-in saves countless man-hours for your front office operations. The automation begins with a check-in link via email and ends by assigning the right room to the guest. And throughout the entire process, there is little to no involvement required from your staff.
Mobile Check-in Guest User Journey

Automation that Streamlines Operations

Vouch Mobile Check-in saves countless man-hours for your front office operations. The automation begins with a check-in link via email and ends by assigning the right room to the guest. And throughout the entire process, there is little to no involvement required from your staff.

Benefits

Seamless Integrations

No manual work is needed as each guest’s information is automatically updated in Hotel’s PMS.

Data Security

Vouch is ISO27001 certified and is compliant according to world-class specifications and standards for information security management.

Increased Guest Satisfaction

Save invaluable man-hours and spend more time on creating exceptional experiences for your guests.

Safe and Contactless

Give your guests what they want. Today’s guests are savvier and expect more efficient and contactless services.

Improved First Impression

Reduce wait times and long queues in your lobby and start each stay positively.

Commonly Asked Questions

Mobile Check-In

The facial recognition function is built for hotels that require the physical presence of the reservation booker upon check-in. If this is not mandatory according to your local regulations or company policies, Vouch can easily have this removed.

To extract the most benefits from this solution for your hotel operations, Vouch Mobile Check-in works best when integrated with your property management systems (PMS) and payment gateway. This enables automation that requires little to no involvement from your staff.

Your guests can complete the entire self check-in in under 3 minutes! With the built-in optical character recognition (OCR) algorithm, our solution will conveniently input all identification details from guests’ passports and the hotel’s PMS in a matter of seconds.

Learn how Vouch can help streamline your operations and control guest volume during check-in and check-out hours.