Mobile Check-In
Safe and Contactless Check-in in under 3 Minutes
Hear from the Team
Hear from the Team
How it Works
1. Guest Registration
Guest receives an email with a check-in link for registration. Information from this stage is automatically recorded onto the Hotel’s PMS.
1a. Doc Collection
Guest uploads images, such as passport and identity card, as part of the mobile check-in process, as required by the hotel.
2. Pre-Authorise Credit Cards
Guest will input credit card details to pre-authorize their credit card. The registration and credit card pre-authorization may be completed at any given moment prior to their arrival.
3. Identity Verification
Guest verifies physical presence by connecting to the Wi-Fi at the hotel and facial recognition through liveness detection technology on their phones. Check-in is complete!
1. Guest Registration
Guest receives an email with a check-in link for registration. Information from this stage is automatically recorded onto the Hotel’s PMS.
1a. Doc Collection
Guest uploads images, such as passport and identity card, as part of mobile check-in process, as required by the hotel.
2. Card Pre-Authorisation
Guest inputs credit card details for pre-authorisation. Both registration and credit card pre-authorisation can be completed any time prior to arrival in the hotel.
3. Identity Verification
Guest verifies physical presence by connecting to hotel Wi-Fi, followed by facial recognition through liveness detection technology on their phones. Check-in is complete!
Automation that Streamlines Operations
Automation that Streamlines Operations
Automation that Streamlines Operations
Vouch Mobile Check-in saves countless man-hours for your front office operations. The automation begins with a check-in link via email and ends by assigning the right room to the guest. And throughout the entire process, there is little to no involvement required from your staff.
Benefits
Seamless Integrations
No manual work is needed as each guest’s information is automatically updated in Hotel’s PMS.
Data Security
Vouch is ISO/IEC 27001 certified and complies with the world-class requirements and degree of information security management.
Increased Guest Experience and Satisfaction
Save invaluable man-hours and spend more time creating exceptional hotel experiences for your guests.
Safe and Contactless
Give your guests what they want. Today’s guests are savvier and expect more efficient and contactless services for their hotel experience.
Improved First Impression
Reduce wait times and long queues in your lobby and start each stay positively.
Certified Oracle Partner
Certified Oracle Partner
Vouch’s Mobile Check-In is integration with Oracle Hospitality OPERA 5.6, together with Singapore Tourism Board’s E-Visitor Authentication (EVA), and hotel payment partners for a fully automated check-in and check-out process. This solution can be deployed as a standalone feature or as part of the full Vouch Guest Experience Platform for a seamless digital guest journey.