Vouch Launches Mobile Check-in for Hong Kong and Macau Hospitality Markets [Press Release] Designed for the endemic era, integration of latest features ensures seamless check-in from time of booking to arrival, thereby enhancing the overall customer journey Hong Kong – 22 February 2022 – Award-winning guest experience platform...
[Press Release] United Kingdom – 05 October 2021 – Award-winning guest experience platform provider – Vouch – has announced plans to expand into new global markets, with the opening of its operations in London as a gateway to the rest of Europe. In the United Kingdom, Vouch...
Highlights As tourism in many countries are still struggling for a rebound, Dubai has started recovery, with people traveling there for businesses, events and vacations. The UAE is the leading country with the highest vaccination rate with 71% of the population fully vaccinated, and this lays the...
With hotel mobile check-in added, Vouch’s Guest Experience Platform is a full-suite hospitality solution with functionalities that enhance guest experience throughout the whole guest journey from pre-stay to post-stay. The mobile check-in function comprises three simple steps performed by the guest: registration, credit card pre-authorisation, and...
In an attempt to revitalize travel-related industries, the European Union is relaxing travel restrictions, and travellers and business owners make plans for the summer travel season. However, hotels still face uncertainty brought by the pandemic as the tourism industry is not completely in the clear, and...
Hotels typically face challenges such as understaffing and high dropped call rate, leading to low ancillary revenue and compromised guest satisfaction. Digital hotel technology is the key to overcoming challenges in traditional means of hotel operations and redefining guest experience. The Vouch Guest Experience Platform is the...
Many hoteliers often misunderstand the cost of implementing hotel innovations. An alternative cost evaluation shows that a smart hotel technology could cost as low as 0.1% of each room’s revenue. Besides direct impact on revenue, digital solutions could help you realise dramatic labour savings every month,...
Service: More Important Now Than Ever Before At the core of hospitality lies positive guest experiences, and this remains true across most service industries. Research shows that hotel guests who are positively engaged spend up to 140% more than those who reported undergoing negative experiences. Additionally, as a...
