PARKROYAL COLLECTION Marina Bay Takes Operational Efficiency to The Next Level with Vouch Hotels under the Pan Pacific Group are taking gigantic steps towards operational efficiency, with properties under the chain partnering with Vouch to ensure a smooth transition into the ‘new normal’ as borders reopen. Formerly known as...

With a sudden influx of staycation guests during the December holidays, hotels in Singapore face difficulties in crowd management during check-in, resulting in a surge of complaints from guests and negative press coverage. The real issues the hotels faced were labour crunch for Housekeeping and a...