Vouch for IHG

The Preferred Contactless Platform for Hospitality and Dining

Product Tour for IHG Properties

Our Commitment to Keep You Safe

Vouch is ISO/IEC 27001 certified and that means the company is compliant according to world-class specifications and standards for Information Security Management. Besides delivering valuable solutions to our clients, the company is also committed to continual improvement in our work processes, and IT security remains our utmost priority.

Our Commitment to Keep You Safe

Vouch is ISO/IEC 27001 certified and that means the company is compliant according to world-class specifications and standards for Information Security Management. Besides delivering valuable solutions to our clients, the company is also committed to continual improvement in our work processes, and IT security remains our utmost priority.

A Better Way to Dine

Digitise your hotel’s dining experience with an all-in-one platform that’s simple for your customers and staff to use.

Available for in-room dining, dine-in and takeaway, orders are placed contactlessly via guests’ mobile phones and sent directly to the kitchen. Achieve enhanced productivity with POS integration from order placement to complete billing without assistance from the service team.

Seamless Dining Experiences

A Better Way to Dine

Digitise your hotel’s dining experience with an all-in-one platform that’s simple for your customers and staff to use.

Available for in-room dining, dine-in and takeaway, orders are placed contactlessly via guests’ mobile phones and sent directly to the kitchen. Achieve enhanced productivity with POS integration from order placement to complete billing without assistance from the service team.

Seamless Dining Experiences
“Vouch is a great hospitality solution partner that has helped us a lot in becoming a more sustainable and efficient business. I would be happy to recommend Vouch to all IHG hotels in Indonesia.“
Debbyanti Thahir, Director of Sales and Marketing
Debbyanti Thahir, Director of Sales and MarketingCrowne Plaza Bandung
"With Vouch, we are able to focus on our green initiatives by going paperless, and elevate guest experiences by providing useful information targeted towards their travelling needs. You're certainly in good hands with Vouch."
Sabrina Lee, A. Marketing and Communications Manager
Sabrina Lee, A. Marketing and Communications ManagerHoliday Inn Express Singapore Clarke Quay
“Initially, our customers would place their orders on WhatsApp and when they have questions, changes and dietary requirements, they will go back and forth on WhatsApp with one of our team members. Vouch came back with a solution after 3 weeks of us briefing them exactly what we want so it has taken off a huge amount of work that was previously done manually. In terms of numbers, it has grown from 0% to 17% of our volume which came purely from Vouch’s solution and the 17% has grown to 22% in the following month.”
Ankit Airon, Hotel Manager
Ankit Airon, Hotel ManagerInterContinental Singapore Robertson Quay
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“Vouch is a great hospitality solution partner that has helped us a lot in becoming a more sustainable and efficient business. I would be happy to recommend Vouch to all IHG hotels in Indonesia.“
Debbyanti Thahir, Director of Sales and Marketing
Debbyanti Thahir, Director of Sales and MarketingCrowne Plaza Bandung
"With Vouch, we are able to focus on our green initiatives by going paperless, and elevate guest experiences by providing useful information targeted towards their travelling needs. You're certainly in good hands with Vouch."
Sabrina Lee, A. Marketing and Communications Manager
Sabrina Lee, A. Marketing and Communications ManagerHoliday Inn Express Singapore Clarke Quay
“Initially, our customers would place their orders on WhatsApp and when they have questions, changes and dietary requirements, they will go back and forth on WhatsApp with one of our team members. Vouch came back with a solution after 3 weeks of us briefing them exactly what we want so it has taken off a huge amount of work that was previously done manually. In terms of numbers, it has grown from 0% to 17% of our volume which came purely from Vouch’s solution and the 17% has grown to 22% in the following month.”
Ankit Airon, Hotel Manager
Ankit Airon, Hotel ManagerInterContinental Singapore Robertson Quay
Previous
Next

Flexibility You'll Love

Vouch’s contactless dining system is uncomplicated for customers and back-end users to navigate and allows flexible modifications such as add-ons, variations, and allergen warnings. Our digital menus also allow for instant updates, so you can have the flexibility to create promotions, modify offers and remove sold-out items in real time.

Flexibility You'll Love

Vouch’s contactless dining system is uncomplicated for customers and back-end users to navigate and allows flexible modifications such as add-ons, variations, and allergen warnings. Our digital menus also allow for instant updates, so you can have the flexibility to create promotions, modify offers and remove sold-out items in real time.
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Great for Guests, Revolutionary for Hoteliers

Vouch Guest Experience Platforms are purpose-built to enhance guest convenience, while dramatically streamlining backend operations.

We work continuously with hotel partners to identify operational pain points and engineer efficient solutions to optimise their work processes. The end results are higher guest satisfaction, increased guest spending, and substantial cost-savings from improved operational productivity.

Explore Vouch's Modules

Great for Guests, Revolutionary for Hoteliers

Vouch Guest Experience Platforms are purpose-built to enhance guest convenience, while dramatically streamlining backend operations.

We work continuously with hotel partners to identify operational pain points and engineer efficient solutions to optimise their work processes. The end results are higher guest satisfaction, increased guest spending, and substantial cost-savings from improved operational productivity.

Explore Vouch's Modules

Capable. Compatible. Convenient.

Vouch’s Guest Experience Platform allows for greater functionality when integrated with existing hospitality optimisation systems. This increases convenience for operations and enables smoother transactions for your guests and diners.

Capable. Compatible. Convenient.

Vouch’s Guest Experience Platform allows for greater functionality when integrated with existing hospitality optimisation systems. This increases convenience for operations and enables smoother transactions for your guests and diners.

Talk the Talk

Lost in translation? Not with a multilingual solution like Vouch. Identify common guest profiles and enable language customisation for your top demographics with our Guest Experience Platform.

Talk the Talk

Lost in translation? Not with a multilingual solution like Vouch. Identify common guest profiles and enable language customisation for your top demographics with our Guest Experience Platform.

Insights for Smarter Operations

Leverage data collected from Vouch to generate new perspectives on improving differentiated guest and dining experiences. Use predictive analytics to help forecast activity and demand, and make data-driven decisions for more efficient operations.

Insights for Smarter Operations

Leverage data collected from Vouch to generate new perspectives on improving differentiated guest and dining experiences. Use predictive analytics to help forecast activity and demand, and make data-driven decisions for more efficient operations.

Photo credit: Publico Ristorante

How it Started: Publico Ristorante

Vouch integrated seamlessly with their existing processes, minimising disruption and introducing greater efficiency.

Find out how Publico was able to increase the number of takeaway orders by 33% on average, and experience a conversion rate of about 24% for users who browse the menu catalogue after implementing our contactless dining system.

Read Publico Case Study
Photo credit: Publico Ristorante

How it Started: Publico Ristorante

Vouch integrated seamlessly with their existing processes, minimising disruption and introducing greater efficiency.

Find out how Publico was able to increase the number of takeaway orders by 33% on average, and experience a conversion rate of about 24% for users who browse the menu catalogue after implementing our contactless dining system.

Read Publico Case Study