"Our hotel is very satisfied with the digital transformation journey taken with Vouch. Our productivity is enhanced by automating tasks that used to be done manually, resulting in many man-hours saved. Savings from such efficiencies are channelled to provide support in other key interaction areas and increase personalised service for guests. On top of that, RevBooster has also been very effective in building awareness for in-house promotions, and we are seeing healthy ancillary revenue growth since implementation!"

“Before implementing Vouch, all our guest requests and facility bookings were handled manually and it was often overwhelming for our ops team. Too many slip ups and guests at times found it a hassle. Now with Vouch, not only have we simplified our work processes, but our guests are also enjoying a faster, more efficient service through the guest experience platform.”

"The operations team at Capri by Fraser, Bukit Bintang is very satisfied with our collaboration with Vouch. Vouch was extremely proactive in setting up the guest platform and continued to provide excellent recommendations to enhance our hotel’s digital guest experience. Not only are we able to offer our guests an intuitive platform for contactless and safe interactions, but we have also saved significant man-hours with more efficient workflows through Vouch."

"Vouch has been a huge support in helping us manage operational workload with the creation of our Digital Concierge, IRIS. Since the FAQs are now easily accessible on IRIS, our call centre is receiving less calls pertaining to enquiries, and our dropped call rates are significantly reduced."

"ANMON’s concept is geared towards the Digital Generation and Vouch Digital Concierge was a perfect fit. I highly recommend Vouch to any businesses looking to go digital!"